PRIVACY POLICY

1. Scope

This Privacy Policy applies to information collected through the DuelyIT LLC website and related digital communications. It does not govern information collected offline except where specifically stated.

2. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

When you contact us, request information, schedule a consultation, subscribe to updates, or otherwise communicate with us, we may collect:
Name
Company name
Email address
Phone number
Job title
Business details you choose to provide
Message or inquiry content

B. Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:
IP address
Browser type and version
Device type
Operating system
Referring pages
Pages viewed
Time spent on pages
Date and time of visit
General geographic location derived from IP address
Website interaction data collected through analytics tools

C. Information from Cookies and Similar Technologies

We use cookies and similar technologies to support website functionality, understand website performance, and improve user experience. For more information, please review our Cookie Policy.

3. How We Use Information

We may use collected information to:
Respond to inquiries and provide requested information
Communicate with prospective and current business contacts
Provide, operate, maintain, and improve our website
Analyze traffic, usage trends, and website performance
Administer marketing, outreach, and relationship management activities
Protect the security and integrity of our website and systems
Comply with legal obligations
Enforce our legal rights and contractual terms

4. Client Systems and Audit Work

DuelyIT LLC does not collect client system data through this website in connection with audits, compliance reviews, or managed services work.

If client information is later exchanged as part of a separate business relationship, statement of work, consulting engagement, audit, or managed services arrangement, that information is governed by the applicable contract, engagement documentation, and internal handling procedures rather than this website Privacy Policy alone.

5. How We Share Information

We may share information in limited circumstances with:

Service providers and vendors that support our website, analytics, communications, customer relationship management, and business operations
Professional advisors such as attorneys, accountants, and insurers
Government authorities, regulators, law enforcement, or other parties when required by law or to protect rights, safety, and property
Parties involved in a merger, acquisition, financing, sale of assets, or similar business transaction

6. Service Providers and Tools We Use

We may use third-party tools and service providers to support our operations, including:

Zoho for customer relationship management, communications, and marketing administration
Google Analytics for website analytics and performance insights

These providers may process information on our behalf subject to their own terms and privacy practices.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Choices

You may:

Contact us to update or correct information you have provided
Opt out of marketing emails by using the unsubscribe link in those emails, where available
Adjust your browser settings to manage cookies
Use website cookie controls, if made available on our site

10. California Privacy Notice

If you are a California resident, you may have certain rights under California law, subject to applicable exceptions and whether the law applies to our business.

Depending on applicable law, these rights may include the right to request:

Access to certain personal information
Deletion of certain personal information
Correction of certain personal information
Information about categories of personal information collected, disclosed, or used

DuelyIT LLC does not sell or share personal information as those terms are commonly used in our business operations and website practices.

To submit a privacy request, contact us using the contact information below. We may need to verify your identity before processing certain requests.

11. Do Not Track / Global Privacy Signals

Some browsers may offer privacy preferences or signals. Our website may not respond to every browser-based signal in a standardized way unless and until specifically configured to do so. Where legally required, we will honor applicable privacy preference signals in accordance with law.

12. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties.

13. Children’s Privacy

Our website is intended for business audiences and is not directed to children under 13. We do not knowingly collect personal information from children through the website.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy to the extent permitted by law.

15. Contact Us

DuelyIT LLC
5534 Saint Joe Road Fort Wayne, IN, 46835, US
[info@duelyit.com]